Privacy Policy and Data Protection Framework
1. Scope and Governance
This Privacy Policy outlines the operational and technical protocols implemented by Hotel Sharon (https://hotelsharon.in) governing the collection, processing, storage, and security of guest personal data in compliance with statutory requirements.
Article 1: Statutory & Operational Data Collection
For booking execution, guest verification, and mandatory regulatory reporting (such as government C-Form and police compliance), we collect:
1.1 Personal Identifiers: Full name, residential address, mobile telephone number, and electronic mail address.
1.2 Statutory Verification Credentials: Government photo ID details (Aadhaar, Passport, Voter ID, Driving License, GSTIN for corporate entries).
1.3 Financial Data: Payment transaction receipts, billing statements, and reservation history.
Article 2: Log Data & Analytical Metrics
Our servers automatically collect standard technical access log data when you visit https://hotelsharon.in, including device IP address, browser type, operating environment, referring URLs, access timestamps, and page engagement durations.
Article 3: Cookies & Digital Tracking
The website employs operational cookies to facilitate navigation and session security. Users may decline cookies via browser settings, though access to certain booking features may be impacted.
Article 4: Third-Party Vendors & Data Sharing
We engage trusted third-party technology providers for website hosting, payment processing, and analytics. Third-party access is strictly limited to performing designated functions under strict non-disclosure obligations.
Article 5: Payment Security & Card Data Warning
Hotel Sharon does not record or retain complete credit/debit card numbers, CVVs, or card PINs on local servers. Online transactions occur through secure encrypted payment gateways. Guests are strictly instructed NOT to transmit card numbers, CVV codes, or passwords via unsecured channels such as standard email or WhatsApp.
Article 6: Data Retention, Guest Rights & Security Breach Protocol
6.1 Retention Mandate: Personal data is retained strictly for the duration necessary to satisfy reservation execution, legal audit compliance, and statutory regulations.
6.2 Right to Verification: Guests retain the right to request verification, update, or correction of their personal data stored in hotel records.
6.3 Incident Response: In the event of a technical data breach, management will execute immediate containment procedures and notify statutory authorities and affected individuals as mandated by law.
Article 7: Minor Privacy Protection
Digital booking portals are intended for individuals aged 18 years or older. The hotel does not knowingly process digital personal data from minors without verified parental authorization.
Article 8: Privacy Contact Information
Legal & Administrative Address: Hotel Sharon, Opp. Shastri Circle, N.H. 66, Kundapura - 576201, Udupi Dist., Karnataka
Email Inquiry:
[email protected]